How do I improve the privacy settings when receiving an SMS? Talk to us Phone us Breadcrumbs Firefighters Mutual Bank Help Centre Banking Help How do I improve the privacy settings when receiving an SMS? Hi how can we help you? Search Submit help search How do I improve the privacy settings when receiving an SMS? We recommend improving your privacy settings when you receive an SMS while your device is locked. This will reduce the risk of someone seeing an OTP that is sent to you. These steps will differ depending on your device type. For iOS users please see - https://support.apple.com/en-au/guide/iphone/iph7c3d96bab/ios For Android users please see - https://support.google.com/android/answer/9079661?hl=en