Service Updates The latest on planned maintenance, system issues and events affecting Members, including online banking, payments and merchant terminals. Talk to us Phone us Email us Breadcrumbs Firefighters Mutual Bank Contact Service Updates Banking System Status Status Mobile Banking App Service operating normally Internet Banking Service operating normally Card Payments Service operating normally SMS Service operating normally Online Payments Service operating normally We're here to help If you have any questions or need additional support to use other ways to bank, please visit one of branches or call us to have a chat. Contact us Visit our Help Centre